1. Introduction
At Excited Digital Solutions, we specialize in providing comprehensive gifting services designed to delight and engage recipients. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website eexcited.com or use our services. By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, purchase vouchers, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
- Transaction Information: Details of the vouchers purchased or redeemed, including the date and time of transactions.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.
- Technical Data: Information about your device and internet connection, such as device type, operating system, and browser type.
3. How We Use Your Information
We use your information for various purposes, including:
- To Process Transactions: Handling your voucher purchases, redemptions, and other transactions.
- To Communicate with You: Sending order confirmations, promotional offers, newsletters, and other information related to your account or transactions.
- To Improve Our Services: Analyzing usage data to enhance our website and services.
- To Ensure Security: Monitoring and preventing fraudulent activities and ensuring the security of our services.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are obligated to protect your information and use it only for the purposes we specify.
- For Legal Reasons: We may disclose your information if required by law or to comply with legal processes, enforce our terms, or protect the rights, property, or safety of eexcited, our users, or others.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and analyze site usage. You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: eexcitedops@eexcited.com
Phone: +91-8953235831